1) Information We Collect
We may collect personal and non-personal information about you in several ways:
A. Information You Provide
Account Information: When you create an account or sign up for newsletters, we may collect your name, email address, postal address, phone number, and password.
Purchases and Orders: If you buy products, we collect billing/shipping information, payment method (encrypted), and order details.
Customer Support: When you contact us, we may collect your name, email, phone number, and the content of your message.
B. Information Collected Automatically
Site Usage: Pages viewed, time spent on pages, clicks, search terms, and referral sources.
Device and Location: IP address, device type, browser type, operating system, and approximate geolocation.
Cookies & Similar Technologies: We use cookies and similar technologies to personalize your experience and analyze site usage.
C. Information from Third Parties
If you authorize integrations or sign in via third-party services, we may receive information from those services (e.g., email, profile information).
D. Product and Usage Data (Mobile App/Hardware Tools)
If you use our mobile app or connected tools, we may collect device identifiers, app usage data, diagnostic data, and crash reports.
In some cases, if you use the tee retrieval or driver alignment features, anonymous usage metrics may be collected to improve performance.
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2) How We Use Your Information
We use your information to provide, improve, and personalize our products and services, and to communicate with you. This includes:
Processing orders and managing accounts
Communicating updates, newsletters, promotions, and support
Personalizing content and recommendations
Analyzing site and app usage to improve features and performance
Monitoring and enhancing security and fraud prevention
Conducting quality control, research, and development
Complying with legal obligations and resolving disputes
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3) Legal Basis for Processing (where applicable)
Under applicable data protection laws, we rely on legal bases such as:
Your consent (for certain marketing communications)
Performance of a contract (to fulfill orders and provide services)
Legitimate interests (to improve our products, ensure security, and prevent fraud)
Compliance with legal obligations
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4) Sharing Your Information
We may share your information with:
Service Providers: Hosting, payment processing, analytics, email services, and logistics partners.
Business Transfers: In connection with a merger, sale of assets, or corporate reorganization.
Professional Advisors: Legal, accounting, and consulting services.
Law Enforcement / Legal Requests: When required by law or to protect our rights and safety.
We do not sell your personal data to third parties for monetary gain. If we engage in any data sale or cross-border data transfers, we will provide notice and obtain your consent as required by law.
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5) Cookies and Tracking Technologies
We use cookies and similar technologies to track activity and store preferences.
You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.
Our analytics providers may collect information about your use of our site. We strive to minimize data collection and anonymize where possible.
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6) Your Rights
Depending on your location, you may have rights including:
Access to, correction of, or deletion of your personal data
Restricting or objecting to processing
Data portability
Withdraw consent for marketing communications
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: support@royalteecaddy.com
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7) Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When no longer needed, we will securely delete or anonymize the data.
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8) Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.
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9) Children’s Privacy
Our products and services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided personal information, we will take steps to delete it.
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10) International Data Transfers
Your information may be stored and processed in countries outside your country of residence. We will take appropriate measures to protect your data in accordance with applicable laws.
11) Do Not Track Signals
We currently do not respond to Do Not Track signals, and our data collection practices are described in this policy. You can opt out of marketing communications at any time.
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12) Changes to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we will provide notice through our site or by other appropriate means. Your continued use of our services after changes constitute acceptance of the updated policy.
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13) How to Contact Us
Email: support@royalteecaddy.com
